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user experience

Tracy Tomsett

Hong Kong - user Tracy Tomsett - 11/04/2007
British, living and working in Hong Kong.
XS2hongkong software is great! In an ever changing and fast paced city, keeping up with the local hotspots can be difficult. With XS2hongkong it's easy to find your way around without a guide book. I would certainly recommend it to visitors to HK. The fun phrases section is hilarious and a good way to strike up conversation - I have a talking phone!



 

Travel Information for China

Helpful information if your planning a trip to China

CountryTransportation
ClimateMail / telecommunication
LanguageTipping
Traveldocuments / VisaOpenings hours
Money matters
Do’ and dont's
Health / vaccinationsAddresses and important phonenumbers


Country

china map

 

The People's Republic of China is the fourth largest country in the world and is, in fact, the largest if measured by population. The total land area is 3.7 million square miles (9.6 million square kilometers) and the country has 1.2 billion inhabitants. China shares its borders with North Korea, the former Soviet Union, Afghanistan, Pakistan, India, Nepal, Sikkim, Bhutan, Burma, Laos and Vietnam. China has a high altitude in the West and slopes downward towards the East. The large mountains, such as the Himalayas featuring Mount Everest, can be found in the Southwest (Tibet). From these plateaus, the big rivers flow towards the coast. The biggest rivers are the Yellow River, Mekong River, Salween River and Yangzi River. In ancient times, Chinese civilization developed primarily along the borders of the Yellow River.
Despite China's vastness, there's only 1 time zone. Since there's no daylight savings time, it's either six or seven hours later in China than in the Netherlands.

Climate

Since China is such a large country, it spans four different climate zones, ranging from very cold to tropical.

China has seasonal changes. The southwestern coastal area has a (sub)tropical climate with very high humidity and warm winters. China's North features more of a desert climate, characterized by severe drought and extreme fluctuations in temperature.

Travel to China is recommended from April to June and from September through October.



Language

Chinese character


There are 8 major regional dialects in China (the total number of dialects is around 60). Seven of these are spoken in the Southeast, between Shanghai and Guangxi, a well-known example being Cantonese. In most areas, including approximately three-quarters of China's territory and two-thirds of its population, Mandarin (Putonghua, literally: common speech) or a similar dialect is spoken. Therefore, Mandarin is used in the XS2China application as well. As a result of the popularity of national and local TV programs in Mandarin, and because it's being taught in school as well, many people in areas with regional dialects will understand Mandarin too.


Chinese, and therefore also Mandarin, is a tone language. The meaning of a word is determined by the tone and sound with which it is pronounced, in the context of the conversation. To teach (English language) westerners how to pronounce Mandarin, pinyin was developed. Pinyin uses the 26 letters of the alphabet, supplemented with the five basic tones of Chinese. If you don't pronounce the tones properly, you'll be incomprehensible or say something other than you intend to. The word 'ma', for instance, can have various meanings, ranging from mother (mā) to horse (mǎ)!

In the more expensive hotels, banks and tourist hotspots, some English will often be spoken or English language instructions can be found. In that case, don't pay too much attention to the correct use of grammar or choice of words. It's usually clear what is meant.

Within Mandarin, five tones can be distinguished:

1. The first one is a long, high-pitched tone. In pinyin, it can be recognized by the macron (ā, ē, ī, ō, ū).

2. The second tone starts at the middle pitch and rises to the highest pitch. In pinyin, it can be recognized by the acute accent (á, é, í, ó, ú).

3. The third tone is a low-pitched tone that first drops after which it rises to the pitch at which the second tone starts. In pinyin, it can be recognized by the háček or caron (ǎ, ě, ǐ, ǒ, ǔ).

4. The fourth tone is a short, sharply falling tone that starts at the level of the first tone and ends somewhere around the lowest point of the second tone. In pinyin, it can be recognized by the grave accent (à, è, ì, ò, ù).

5. The fifth tone is a neutral tone without a specific pattern. The pitch is influenced by those of the preceding and following tones. Speakers of Mandarin refer to this tone as the neutral or light tone. In pinyin, it's not indicated with a sign. The second 'syllables' of a word, for instance, are often not pronounced clearly or are suppressed by a certain tone. The word for friend, ‘péngyou’, is pronounced with a fifth tone, or in other words: no tone, at the end. That sounds rather nonsensical, but is very important for the pronunciation. The interrogative words that are placed at the end of a sentence, ‘ma’, are also pronounced without a tone.

In the XS2China application you'll always find the pinyin translation, so that you can practice the pronunciation yourself and surprise your conversation partner.


Travel documents / Visa

A visa is obligatory for travel to China. You'll need a passport that's valid for at least another six months, a passport photo and an application form that has been filled out and signed. Visas are issued by the Chinese Embassies.

It is recommended that you request the visa two months before departure to China. However, the procedure normally takes 4 working days. Sometimes it's also possible to request an urgent visa within an hour, at an extra charge.

Single-entry visas are valid for three months, double entry visas can have a validity of either three or six months and multiple entry visas can be valid for 6, 12 or even 24 months. A useful website for getting and finding information about a visa is the website of the China embassy

Travelers to Taiwan only require a visa if their trip lasts longer than 14 days and for Hong Kong no visa is necessary if the stay is shorter than three months.

Money matters
yuan or rmb

China's official currency is the Yuán (¥), also known as Kuài. To add to the confusion, sometimes the term Renminbi (RMB) is used for China's official currency as well. Renminbi literally means 'the people's currency'. 1 Yuán equals 10 Jião or 100 Fēn. There are banknotes of 1, 5, 10, 50 and 100 Yuán.

In big cities and the more upscale hotels and stores, a credit card can be used. More and more often, making cash withdrawals from ATMs is a possibility as well, particularly at the Bank of China. If you're away from the big cities and don't want to run the risk of running out of money, the ideal combination is: cash in U.S. dollars or (to a lesser extent) Euros, credit card, ATM card, travelers checks (Thomas Cook & American Express).

1 euro is worth about 10 Yuán; see this website for the current exchange rate. Chinese currency can't be exchanged freely. Therefore, if you want to re-exchange your Chinese money upon departure, it's wise to save the receipts you were given earlier. Import and export of the Yuan is limited to 6,000¥ per person.


Health/vaccinations

General guidelines:

- Never drink water from the faucet. Only use bottled or boiled water.
- Be careful with ice (cubes) and unpeeled fruit.
- If you are not in the more expensive restaurants in the big cities, only eat food that has been baked or cooked thoroughly.


When traveling to China, the following vaccinations are advised:

- TdP vaccination (Tetanus, Diphtheria and Polio). A new vaccination is required every 10 years.
- Hepatitis A vaccination. It offers protection for between 6 and 12 weeks. If you travel to China more often, you can opt for a series of shots that can provide 10 years of protection.
- Typhoid vaccination is advised only if you stay longer than two weeks in China (with the exception of Hong Kong) and outside of the big cities in particular.

In some cases, protection against malaria is advised as well; throughout the entire year you're at risk of catching malaria in the province of Yunnan and on the island of Hainan. If you plan to travel extensively throughout parts of China where a tropical climate prevails, ask your travel agent for more information about protecting yourself against malaria.

Almost all of the important western medicines are available in China as well. In case of emergency, the Embassy can put you in touch with English speaking doctors. The main clinics in the larger cities offer high-quality medical care. There are even clinics that focus on foreigners exclusively.

More information can be found on the World Health Organisation's website

Transport

Taxi. There are many of them and a taxi ride is relatively cheap. The taxi is a practical means of transportation within the cities; make sure, however, that the taximeter is running. A sticker on the window or door provides information about the price. In most cities there's an initial fee of 10 RMB, which may increase after 11pm. Given the fact that the taxi driver will hardly ever speak English it's handy to have the address of your hotel ready on a piece of paper or a card. Illiteracy is rather widespread; handing the card the wrong way around is a good trick to see if the driver can actually read. The XS2China application is a very helpful tool to tell the driver where you want to go.

Rental cars are only available with a chauffeur, since China doesn't recognize international driver's licenses and foreigners are only allowed to drive in exceptional situations. If you want to take a car excursion, please contact the hotel reception or your travel agent.

Public transportation. A major city like Shanghai features an elaborate subway network, with even a few signs in English. However, during rush hour it can be very crowded.

Train. China possesses an extensive railway network, a well-known example of which is the recently introduced ultramodern train to Tibet. Four different categories can be distinguished: hard seat, soft seat, hard sleeper and soft sleeper. Usually, for foreigners the 'soft' category is booked, which is the equivalent of the European first class. Major trains stations sometimes have extra ticket counters with English-speaking staff.

Domestic flights. To cover large distances, this is the most convenient way of traveling within China. Ticket prices are relatively low and the planes are safe. Chinese airlines such as China Eastern and Dragon Fly are well-known examples and fly to many domestic destinations.

Mail/Telecommunication

 

Chinese stamp

 

Stamps can often be bought at the hotel reception, where you can also put your letters in the mail. Packages, however, have to be sent from the post office. In hotels, you can call internationally; domestic calls are often free.

In most cases, your mobile phone has range and you'll be able to call and be called. If you want to make calls amongst yourselves, it's a good plan to buy a SIM card from one of the many traders or stores that supply these. However, make sure that the seller refills this pre-paid card himself, since this can be rather tricky.
Some phone numbers are more expensive than others since they include many 8s, which is considered a lucky number by the Chinese.

Tipping

The more frequently a hotel or restaurant is visited by tourists, the greater the chance that a tip (of about 10%) is expected. Generally speaking, however, tipping is an unknown phenomenon and can lead to confusion.

Opening hours

Opening hours in China are not regulated. State-run shops frequently feature a sign stating the opening hours, usually 7 days a week from 9.30am to 8.30pm. Privately owned shops are often open longer. The opening hours of the larger banks are usually 9am to noon and 2pm to 5pm, whereas the bigger post offices are open from 8am to 7pm.

Do’s and dont’s

 

do and donts

Customs:

 

  • Offering items like a business card or present should be done with both hands. This indicates that you also offer as much of yourself as possible.
  • It's customary in China to refuse gifts, even the ones you like, two or three times before accepting them.
  • Upon receiving a gift, you shouldn't unwrap it right away, since that will make you look greedy.
  • Physically demonstrative acts, such as slapping someone on the shoulders, should be avoided – especially in the presence of people who are older or higher in rank than you are.
  • When greeting a group of people, the eldest or highest in rank should be greeted first.
  • Posture is important. Don't slump in your seat and don't put your feet up on a chair or table. Also, don’t use your feet to move something.
  • Silence is a virtue in China, so don't be upset when silence falls during a dinner or business meeting. It's an expression of politeness and reflection.
  • Shoes should be taken off when entering a house.
  • Never point with any finger, always do so with an open hand. If you want to gesture for someone to come to you, do this by making an up and downward movement with the palm of your hand facing down.
  • The Chinese are enthusiastic applauders, so don't be surprised if you're welcomed with applause.
  • Often, Westerners are still an unknown phenomenon outside the big cities. Don't be surprised if Chinese people stare at you.
  • Personal space is limited in China. A Chinese person will therefore sometimes stand much closer to you than we're accustomed to in the West.
  • In busy stores or when entering public transportation, shoving and pushing can take place. That's pretty common and apologies are neither offered nor expected.
  • Before taking someone's picture, ask for his or her permission.


Eating and dining:

 

  • Don't start to eat before the host or hostess has picked up his or her chopsticks.
  • Often the table is set with dishes that are for collective use. You're not always supposed to take food from these using the same chopsticks you're using to put food in your mouth. In that case, the host or hostess will serve the food or extra chopsticks will be placed next to the dishes.
  • Don't make any wild gestures with the chopsticks and don't use them to point at your table companions. Don't use the chopsticks to prick your food with either.
  • Don't place the chopsticks upright in the rice. There is a superstition among some Chinese that this will bring bad luck. In some areas, chopsticks are placed in the rice as an offering to the deceased.
  • When you've finished eating, place the chopsticks parallel to each other on your plate.
  • Refusing food is impolite. If you don't want to eat it, shuffle it back and forth for a while and then place it on the edge of your plate.
  • If a chunk of food is too big to put in your mouth and no knife is available, it's quite normal to just bite off a piece.
  • Proposing a toast is pretty simple. After picking up the glass you look at your host or hostess and then at the people sitting around him or her, after which you nod and empty your glass. While doing so you can say 'gānbēi', which is more or less the equivalent of 'bottoms up'. Use the XS2China application to practice the proper pronunciation!
  • Never direct the teapot's spout at a table companion. If there's no tea left and you'd like to have some more, you can indicate this by turning the teapot's lid upside down.



Important addresses and help numbers

Ambulance / medical help
120
Police110
Fire department119
China International Country Code Number 0086
Beijing City Code Number 010 / +8610
Shanghai City code Number

021/ +8621

Taxi Hotline Beijing +861068351150
Train Ticket Booking Beijing
+861063217188
Beijing Tourist Hotline

+861065130828

Beijing China International Travel Service

+861065157515

Capital Airport Inquiry +861064563604/5/6
Beijing Railway Station Inquiry
+861051059999
Expatriates Management & Visa Department of the Beijing Public Security Bureau+861065253102
  
  
  
  
  
  
  
  

 

 


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